Credit Debt Counseling FAQs

Are you thinking about enrolling in credit debt counseling but have some questions first? Ask one of our nonprofit counselors or take a look at some of our financial education resources below.

Credit Debt Counseling - Frequently Asked Questions

Credit Debt Counseling FAQSpringboard Nonprofit Consumer Credit Management is a 501(c)(3) nonprofit organization formed in 1974 by business leaders and credit grantors.

As a result of decades of credit debt counseling experience, our credit counselors have accumulated a wealth of knowledge that helps shed some light on common credit and debt questions and myths.

We created a couple online resource portals with practical tips and strategies to help you become a money-smart and credit-smart consumer. You can access this complimentary information by clicking on the FIT Academy Blog and Financial Resource Center links below:

Some of the frequently asked questions and answers are listed below. Click the question box below to reveal the answer:

If you owe any taxes at the time you come to Springboard, you should list them as a debt so that your counselor can discuss them with you.

Our counselors cannot give you legal advice regarding bankruptcy. Your bankruptcy attorney can explain how bankruptcy laws work and what the process entails. At Springboard we can give you information on other ways to handle debt, including personal finance education, budgeting help, and Debt Management Plans. As with all our clients, the final decision on what is best for you and your future is for you and your attorney to make.

If you do decide to declare bankruptcy, our certified counselors can provide the legally required pre-petition bankruptcy counseling and pre-discharge debtor education to residents of most states.

Springboard provides educational materials and publishes newsletters offering tips and good information about making the most of your money. We also provide in-person classes in our branch network and Internet resources.

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